Vexum cut incident follow-up time from weeks to hours
Challenge
Postmortem action items sat in docs for months. The same outages came back.
Solution
Every action item now becomes a Nexus run with a PR and an owner to review it.
Result
94% of action items shipped within a week.
"We stopped writing 'we should' in postmortems. Now it's 'Nexus did'."
Daniel OkaforVP Engineering, Vexum



